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Express Lane for November 25

Couple of stories that I’m reading this morning:

CNBC’s got a great run down on Amazon’s holiday strategy. The online retailer saw a 42% sales growth in Q4 2007 and forecasts 12 – 15% growth this year. Remarkable feat considering consumer spending is forecast to be down this season. The retailer looks to siphon sales from other retailers by offering low prices and “ridiculous deals”.

Shop.org has released more data on expected consumer habits through this Holiday season and especially for this weekend. Bottom line, consumers are using the web to enhance their real world shopping experience. Be prepared.

Just on the heals of reporting very soft e-commerce sales growth in October, Comscore forecasts flat growth in e-commerce sales for this holiday season. They estimate a 4% decline in sales through the first 23 days of the Nov-Dev shopping season.

Earlier today I talked about JCPenney’s use of social media, Twitter, and viral marketing. I missed this press release from the retailer detailing some of the improvements they’ve launched on jcp.com for a better online shopping experience. More product photos, customer reviews, and more online-only promotions. Kohl’s holiday strategy also emphasized a better online experience.

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Amazon.com Suffers Significant Outage

The twitterverse is abuzz with the fact that Amazon.com is down. Reports of the outage seem to have come in around 1:25 PM EDT. Users trying to reach the site are greeted with a “Http/1.1 Service Unavailable” error.

Pretty significant outage for this major e-commerce retailer. My rough estimate is that the site outage costs Amazon 1.7 million dollars in revenue for every hour they are down. Pretty crazy.

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